Operations

Pick N Drop
Admin Panel

The central command centre for Pick N Drop operations. This login is issued exclusively to authorised team members. Please keep your credentials confidential at all times.

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What You Can Do

Everything operations
in one place.

The admin panel is the backbone of day-to-day operations at Pick N Drop. It gives authorised team members full visibility and control over the platform — from the moment a driver applies to the moment a rider completes their trip.

🚘

Driver Onboarding

Review driver applications, verify documents, approve or reject profiles, and get new drivers activated on the platform quickly and compliantly.

📍

Live Ride Monitoring

Track active rides in real time, step in when support is needed, and ensure every trip goes smoothly from pickup to drop-off.

👥

User Management

Manage rider and driver accounts — update profiles, handle disputes, deactivate accounts, and enforce platform policies.

💳

Payments & Earnings

Review fare breakdowns, process refunds, monitor driver payouts, and keep financial records accurate and up to date.

📊

Analytics & Reporting

Access platform-wide data — trip volume, driver availability, revenue trends, and support metrics — to make informed decisions.

🛡️

Safety & Compliance

Review flagged incidents, enforce zero-tolerance policies, and ensure the platform meets all regulatory requirements.

🔒 Authorised Access Only

Access to the admin panel is granted on a need-to-know basis. Your login credentials are personal and must not be shared with anyone. If you believe your account has been compromised, contact your manager immediately. All activity within the admin panel is logged and monitored.

Log in to Admin Panel →